Financial Assistance

Many families don't realise they're entitled to financial support until someone tells them. The application processes aren't always straightforward, and the language of benefits can be off-putting. This guide covers the main sources of help and offers practical advice on making a claim.

Disability Living Allowance (DLA)

DLA is a tax-free benefit for children under 16 who have extra care or mobility needs because of a disability. Many deaf children qualify, even if their parents don't initially think of deafness as a disability in the benefits sense.

Why Deaf Children Often Qualify

DLA is based on the extra help your child needs compared to a hearing child of the same age. For deaf children, this might include:

• Extra time spent managing hearing aids or cochlear implants (putting them in, checking them, cleaning them, dealing with problems).
• Supervision to ensure your child is safe in situations where they can't hear dangers (traffic, alarms, other people calling out).
• Extra communication support: repeating instructions, using sign language, ensuring your child understands what's happening.
• Additional time for daily routines because of communication difficulties.
• Attending extra appointments (audiology, speech therapy, teacher of the deaf visits).

How to Apply

You apply by filling in the DLA form (DLA1 child). It's long — typically around 40 pages — and asks detailed questions about your child's daily life. The key is to describe your child on their worst days, not their best, and to focus on what they need rather than what they can do. Be specific and give examples.

A few tips from parents who've successfully claimed:

• Keep a diary for a week before you start the form, noting every extra thing you do because of your child's deafness.
• Don't downplay the challenges. Parents often underestimate how much extra they do because it's become second nature.
• Ask your audiologist or teacher of the deaf for a supporting letter. Professional evidence strengthens the claim.
• If the form feels overwhelming, contact the NDCS helpline. They have advisors who can help you fill it in.

More information is available on the GOV.UK DLA page.

Carer's Allowance

If your child receives the middle or higher rate of DLA care component, you may be eligible for Carer's Allowance. This is paid to you as the carer, and it's worth checking even if you work, as the earnings threshold has been increased in recent years. Be aware that Carer's Allowance can affect other means-tested benefits, so it's worth getting advice before claiming.

Family Fund

The Family Fund is the UK's largest grant-making charity for families raising disabled children. They provide grants for a wide range of things: computers and tablets, family breaks, sensory equipment, clothing, bedding, and household items. Applications are means-tested and based on income.

Many families of deaf children successfully apply for technology grants — for example, a tablet to run captioning apps or BSL resources, or a vibrating alarm clock for a deaf teenager.

NDCS Technology Test Scheme

The NDCS runs a scheme that allows families to borrow assistive listening devices before committing to purchase them. This includes personal FM systems, TV streamers, and alerting devices. It's a practical way to find out what works for your child without spending money upfront.

Local Authority Support

Croydon Council may provide support through its short breaks programme, which funds activities and respite for disabled children. Your child's social worker (if they have one) or the SEND team can advise on what's available locally. The Croydon Local Offer website lists services available to families.

Other Grants and Funds

Several smaller charities offer one-off grants to families of deaf or disabled children:

• The Ear Foundation — occasionally offers grants for families of cochlear implant users.
• Turn2us — an online tool that searches for grants and benefits you may be entitled to based on your circumstances.
• Local community foundations — Croydon and south London have several small grant-giving trusts. Your local Citizens Advice can help you identify them.

Help with the Cost of Equipment

Hearing aids provided by the NHS are free, as are cochlear implants and their ongoing maintenance. However, families sometimes face costs for accessories, spare batteries, insurance, and equipment that isn't covered by the NHS. If cost is a barrier, talk to your audiology department — they may be able to help or signpost you to funding.

Getting Advice

If you're unsure what you're entitled to or need help with an application, the following can help:

• The NDCS helpline: 0808 800 8880 (free from landlines and most mobiles).
• Citizens Advice: free, independent advice on benefits and money.
• Our parent support groups: other parents are often the best source of practical tips on applying for DLA and other benefits.

Don't be put off by the paperwork. The financial support available to families of deaf children can make a genuine difference to everyday life, and you shouldn't feel that asking for help is something to be embarrassed about. Get in touch if you'd like us to point you in the right direction.